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First name
Last name
Mobile number
No mobile? A landline with the area code is fine.
Email
Your address
Street address
Unit, flat or level (optional)
Suburb
Outside Sydney or more than 40 km from Miranda? We still come; extra travel is charged at the rates in our terms.
State
NSW
ACT
QLD
VIC
SA
WA
TAS
NT
Postcode
What's the job?
- Select -
Data cabling
NBN wall socket
MDF jumpering, commercial
NBN installation
FTTP upgrade
Move the NBN box
NBN box pre-wiring
NBN conduit
Lead-in cable
New phone line
Site NBN cabling
Fibre to the building
Lift phone
Something else
Is this for a home or a business?
A home (House, unit or townhouse)
A business (Shop, office or fit-out)
What sort of property?
New build
House
Unit or apartment
Townhouse or villa
Granny flat
How far along is the build?
Slab down
Frame up
Lined, not painted
Finished
Not sure
Single or double storey?
Single storey
Double storey
Split level
Three or more
Not sure
Is the router staying where it is?
Yes, it stays there
No, we'd move it
Where would it go?
Which room is it in?
Which floor?
Downstairs
Upstairs
Front, middle or back of the house?
Front
Middle
Back
Which side, looking from the street?
Left
Right
Not sure
How many network points do you want?
1
2
3
4
5
6
7
8
More than 8
Not sure
Each point 1: Room
Each point 1: Floor
Downstairs
Upstairs
Each point 1: Front, middle or back
Front
Middle
Back
Each point 1: Side of the house
Same side as the router
Other side
Not sure
Each point 2: Room
Each point 2: Floor
Downstairs
Upstairs
Each point 2: Front, middle or back
Front
Middle
Back
Each point 2: Side of the house
Same side as the router
Other side
Not sure
Each point 3: Room
Each point 3: Floor
Downstairs
Upstairs
Each point 3: Front, middle or back
Front
Middle
Back
Each point 3: Side of the house
Same side as the router
Other side
Not sure
Each point 4: Room
Each point 4: Floor
Downstairs
Upstairs
Each point 4: Front, middle or back
Front
Middle
Back
Each point 4: Side of the house
Same side as the router
Other side
Not sure
Each point 5: Room
Each point 5: Floor
Downstairs
Upstairs
Each point 5: Front, middle or back
Front
Middle
Back
Each point 5: Side of the house
Same side as the router
Other side
Not sure
Each point 6: Room
Each point 6: Floor
Downstairs
Upstairs
Each point 6: Front, middle or back
Front
Middle
Back
Each point 6: Side of the house
Same side as the router
Other side
Not sure
Each point 7: Room
Each point 7: Floor
Downstairs
Upstairs
Each point 7: Front, middle or back
Front
Middle
Back
Each point 7: Side of the house
Same side as the router
Other side
Not sure
Each point 8: Room
Each point 8: Floor
Downstairs
Upstairs
Each point 8: Front, middle or back
Front
Middle
Back
Each point 8: Side of the house
Same side as the router
Other side
Not sure
Are any of those points outside?
No, all inside
Yes, some outside
Yes, all outside
Are any cables going to a separate building?
No, just the house
Granny flat
Shed or studio
Office out the back
How far from the house, or is it attached?
It's attached to the house
Under 10 m
10 to 20 m
20 to 40 m
40 to 80 m
Over 80 m
Not sure
What's in between?
Grass
Garden beds
Pavers
Concrete path
Driveway
Steps or a retaining wall
Not sure
Share the house's internet?
Share the house's
Its own NBN service
Not sure
Can you get under the floor?
Yes, there's room
Yes, but it's tight
No, it's a concrete slab
Not sure
Can you get into the ceiling?
Yes, there's a manhole
No way in
Flat or raked roof
Not sure
What are the outside walls?
Brick veneer
Double brick
Weatherboard or cladding
Fibro
Render or concrete
Not sure
How should the sockets look?
Low on the skirting
In the wall, a wall plate
Whatever works best
OK with conduit on an outside wall?
Yes, if it's neat
Only out of sight
No conduit
Not sure
Where do the cables come back to?
A patch panel in a cabinet
A multi-port plate by the router
Not sure, whatever works best
Need a network switch?
Yes, supply one
No, I have one
Not sure
Want us to supply any other gear?
Patch panel
Rack or cabinet
WiFi access points
Mesh WiFi
I have my own
Not sure
Need patch leads?
Yes please
No, I have them
Not sure
What sort of premises?
Office
Shop or cafe
Warehouse or factory
Medical or clinic
Something else
How many data points?
1 to 5
6 to 10
11 to 20
21 to 50
More than 50
Not sure
What's the ceiling like?
Suspended tiles we can lift
Plasterboard with a manhole
Exposed, no ceiling
Not sure
Where do the cables end?
An existing rack or cabinet
A new rack or cabinet we supply
Straight to the router or switch
Not sure
Need the cables tested and certified?
Yes, a certification report
Just tested
Not sure
When can we work on site?
Business hours
After hours only
Weekends only
Not sure
Do you own the property?
Yes, I own it
I'm renting
Agent or property manager
Strata or body corporate
What do you need done?
Replace a socket, no new cable
A new socket with a new cable
Move a socket to a new spot
Not sure
What sort of NBN is it?
FTTP (Fibre, grey box outside)
HFC (Cable, box with a coax lead)
FTTC (Small box at a phone socket)
FTTN (Modem into a phone socket)
FTTB (Unit block, phone socket)
Not sure (We'll look it up)
What sort of property?
House
Unit or apartment
Townhouse or villa
Granny flat
Business or office
Single or double storey?
Single storey
Double storey
Split level
Three or more
Not sure
Which room, or where outside?
Which floor?
Downstairs
Upstairs
Front, middle or back of the house?
Front
Middle
Back
Which side, looking from the street?
Left
Right
Not sure
How many sockets?
1
2
3
4
More than 4
Not sure
Each socket 1: Room
Each socket 1: Floor
Downstairs
Upstairs
Each socket 1: Front, middle or back
Front
Middle
Back
Each socket 1: Side of the house
Same side as the line comes in
Other side
Not sure
Each socket 2: Room
Each socket 2: Floor
Downstairs
Upstairs
Each socket 2: Front, middle or back
Front
Middle
Back
Each socket 2: Side of the house
Same side as the line comes in
Other side
Not sure
Each socket 3: Room
Each socket 3: Floor
Downstairs
Upstairs
Each socket 3: Front, middle or back
Front
Middle
Back
Each socket 3: Side of the house
Same side as the line comes in
Other side
Not sure
Each socket 4: Room
Each socket 4: Floor
Downstairs
Upstairs
Each socket 4: Front, middle or back
Front
Middle
Back
Each socket 4: Side of the house
Same side as the line comes in
Other side
Not sure
Can you get under the floor?
Yes, there's room
Yes, but it's tight
No, it's a concrete slab
Not sure
Can you get into the ceiling?
Yes, there's a manhole
No way in
Flat or raked roof
Not sure
What are the outside walls?
Brick veneer
Double brick
Weatherboard or cladding
Fibro
Render or concrete
Not sure
How should the socket look?
Low on the skirting
In the wall, a wall plate
Whatever works best
OK with conduit on an outside wall?
Yes, if it's neat
Only out of sight
No conduit
Not sure
Do you own the property?
Yes, I own it
I'm renting
Agent or property manager
Strata or body corporate
What sort of premises?
A shopping centre
An office block
A factory complex
An industrial site
Special access to reach the MDF?
Yes
No
Not sure
Induction before we start?
Yes
No
Licences or insurances to show?
Yes
No
Can you organise parking?
Yes
No
How many floors?
1 to 3
4 to 10
More than 10
Not sure
Which level are you on?
Is there an IDF on your floor?
Yes
No
Not sure
How many IDFs does your line pass through?
None, straight from the MDF
1
2
3 or more
Not sure
Who's your internet provider?
How many lines are being connected?
1
2
3
4
5
6
7
8
9
10
More than 10
Not sure
Got your cable details?
Yes, I have them
Not yet
Not sure what they are
Cable details 1: Cable details
Cable details 2: Cable details
Cable details 3: Cable details
Cable details 4: Cable details
Cable details 5: Cable details
Cable details 6: Cable details
Cable details 7: Cable details
Cable details 8: Cable details
Cable details 9: Cable details
Cable details 10: Cable details
Just to the IDF, or on to your rack or a socket?
To the IDF is fine
On to our comms rack
To a socket in a specific spot
Not sure
Is there a cable already from the IDF to there?
Yes, there's a cable we can use
No, it needs running
Not sure
How far from the IDF to the rack or socket?
Under 10 m
10 to 20 m
20 to 40 m
40 to 80 m
Over 80 m
Not sure
What's the ceiling like between them?
Tiles we can lift
Open, cable on tray
Fixed, no way in
Not sure
Has NBN been out and tagged the frame?
Yes
No
Not sure
Who arranges access?
I do
Building manager
Strata manager
Security or front desk
When can we work on site?
Business hours
After hours only
Weekends only
Not sure
Where's the NBN up to?
Not ordered yet
Ordered, waiting on NBN
Installer couldn't finish
Connected, box in a bad spot
What sort of NBN is it?
FTTP (Fibre, grey box outside)
HFC (Cable, box with a coax lead)
FTTC (Small box at a phone socket)
FTTN (Modem into a phone socket)
FTTB (Unit block, phone socket)
Not sure (We'll look it up)
What sort of property?
New build
Existing house
Granny flat
Unit or townhouse
What do you need run?
Street to the wall (It joins cabling already inside)
Street to the wall, then inside (On to where the router goes)
Inside only (From the wall box to the router)
Not sure (We'll work it out with you)
Single or double storey?
Single storey
Double storey
Split level
Three or more
Not sure
What are the outside walls?
Brick veneer
Double brick
Weatherboard or cladding
Fibro
Render or concrete
Not sure
Overhead or underground?
Underground, from a pit
Overhead, from a pole
Not sure
Where's the NBN pit or pole?
In the footpath
In the grass verge
Opposite side of the street
On our side of the fence
Can't find one
Not sure
How far from the pit to the house?
Under 5 m
5 to 10 m
10 to 15 m
15 to 25 m
25 to 40 m
Over 40 m
Not sure
What's between the street and the house?
Grass
Garden beds
Pavers
Concrete path
Driveway
Steps or a retaining wall
Not sure
Cut and relay the concrete?
Yes, if that's best
Find another way round
Not sure
Any conduit to the street?
Yes, and I know where
Yes, but I can't find it
No conduit
Not sure
Where does it come out?
Happy to dig the trench?
Yes, I'll dig it
No, quote the digging
Quote it both ways
What's the ground like to dig?
Soft soil, easy to dig
Compact or clay
Rocky, or full of roots
Not sure
Can you get under the floor?
Yes, there's room
Yes, but it's tight
No, it's a concrete slab
Not sure
Where does the inside end go?
Is there a power point there?
Yes
No
Not sure
Does NBN need to come out after us?
Yes, NBN connects it after
No, it's already working
Not sure
NBN appointment booked?
Not booked yet
Yes, it's booked
Appointment date
Do you own the property?
Yes, I own it
I'm renting
Agent or property manager
Strata or body corporate
Where's the upgrade up to?
Not booked yet
NBN is booked
NBN came and finished
NBN couldn't finish
The date, or what they said
What NBN have you got now?
FTTN
FTTC
HFC
Not sure
What sort of property?
House
Unit or apartment
Townhouse or villa
Granny flat
Single or double storey?
Single storey
Double storey
Split level
Three or more
Not sure
Where on the outside wall?
Front, middle or back of the house?
Front
Middle
Back
Which side, looking from the street?
Left
Right
Not sure
Which room?
Which floor?
Downstairs
Upstairs
Front, middle or back of the house?
Front
Middle
Back
Which side, looking from the street?
Left
Right
Not sure
Compared with where the fibre comes in, where's the inside box going?
Same wall it comes in on
Same side of the house
Other side of the house
Upstairs
Not sure
How far to the inside box?
Under 10 m
10 to 20 m
20 to 40 m
40 to 80 m
Over 80 m
Not sure
Any conduit from the street?
Yes, the phone line's in it
Yes, it's empty
No conduit
Not sure
Want us to run the fibre too?
Yes, run the fibre
No, leave it for NBN
Not sure
Is there a power point where the inside box is going?
Yes
No
Not sure
Add anything else?
Network points
Mesh WiFi
Keep the home phone
Nothing else
Do you own the property?
Yes, I own it
I'm renting
Agent or property manager
Strata or body corporate
What sort of NBN box is it?
FTTP (Fibre, grey box outside)
HFC (Cable, box with a coax lead)
FTTC (Small box at a phone socket)
FTTN (Modem into a phone socket)
FTTB (Unit block, phone socket)
Not sure (We'll look it up)
What sort of property?
House
Unit or apartment
Townhouse or villa
Granny flat
Business or office
Single or double storey?
Single storey
Double storey
Split level
Three or more
Not sure
Which room, or where outside?
Which floor?
Downstairs
Upstairs
Front, middle or back of the house?
Front
Middle
Back
Which side, looking from the street?
Left
Right
Not sure
Which room, or where outside?
Which floor?
Downstairs
Upstairs
Front, middle or back of the house?
Front
Middle
Back
Which side, looking from the street?
Left
Right
Not sure
Where's the box going?
Same wall it comes in on
Same side of the house
Other side of the house
Upstairs
Not sure
Roughly how far is it moving?
Under 10 m
10 to 20 m
20 to 40 m
40 to 80 m
Over 80 m
Not sure
Can you get under the floor?
Yes, there's room
Yes, but it's tight
No, it's a concrete slab
Not sure
Can you get into the ceiling?
Yes, there's a manhole
No way in
Flat or raked roof
Not sure
What are the outside walls?
Brick veneer
Double brick
Weatherboard or cladding
Fibro
Render or concrete
Not sure
OK with conduit on an outside wall?
Yes, if it's neat
Only out of sight
No conduit
Not sure
Renovating?
No
Yes, the walls are open
Yes, walls not open yet
When does the plasterer come?
Is there a power point at the new spot?
Yes
No
Not sure
Do you own the property?
Yes, I own it
I'm renting
Agent or property manager
Strata or body corporate
What sort of property?
New build
House
Unit or apartment
Townhouse or villa
Granny flat
How far along is the build?
Slab down
Frame up
Lined, not painted
Finished
Not sure
What sort of NBN is coming?
FTTP (Fibre, grey box outside)
HFC (Cable, box with a coax lead)
FTTC (Small box at a phone socket)
FTTN (Modem into a phone socket)
FTTB (Unit block, phone socket)
Not sure (We'll look it up)
Single or double storey?
Single storey
Double storey
Split level
Three or more
Not sure
Where on the outside wall?
Front, middle or back of the house?
Front
Middle
Back
Which side, looking from the street?
Left
Right
Not sure
Which room?
Which floor?
Downstairs
Upstairs
Front, middle or back of the house?
Front
Middle
Back
Which side, looking from the street?
Left
Right
Not sure
Compared with where the cable comes in, where's the box going?
Same wall it comes in on
Same side of the house
Other side of the house
Upstairs
Not sure
How far to the box?
Under 10 m
10 to 20 m
20 to 40 m
40 to 80 m
Over 80 m
Not sure
Want us to run the fibre too?
Yes, run the fibre
No, leave it for NBN
Not sure
Is there a power point where the box is going?
Yes
No
Not sure
Add anything else?
Network points
Mesh WiFi
A phone point
Nothing else
NBN appointment booked?
Not booked yet
Yes, it's booked
Appointment date
Do you own the property?
Yes, I own it
I'm renting
Agent or property manager
Strata or body corporate
What sort of NBN is coming?
FTTP (Fibre, grey box outside)
HFC (Cable, box with a coax lead)
FTTC (Small box at a phone socket)
FTTN (Modem into a phone socket)
FTTB (Unit block, phone socket)
Not sure (We'll look it up)
What sort of property?
New build
Existing house
Granny flat
Unit block
How far along is the build?
Slab down
Frame up
Lined, not painted
Finished
Not sure
Overhead or underground?
Underground, from a pit
Overhead, from a pole
Not sure
Is it your own private pole?
Yes, a private pole on our land
No, the street pole
Not sure
Is there a conduit already?
None that we know of
Yes, and it's clear
Yes, but blocked or broken
There's one, can't find it
Not sure
Where does it come out?
Where's the NBN pit or pole?
In the footpath
In the grass verge
Opposite side of the street
On our side of the fence
Can't find one
Not sure
How far from the pit to the house?
Under 5 m
5 to 10 m
10 to 15 m
15 to 25 m
25 to 40 m
Over 40 m
Not sure
What's between the street and the house?
Grass
Garden beds
Pavers
Concrete path
Driveway
Steps or a retaining wall
Not sure
Cut and relay the concrete?
Yes, if that's best
Find another way round
Not sure
Happy to dig the trench?
Yes, I'll dig it
No, quote the digging
Quote it both ways
What's the ground like to dig?
Soft soil, easy to dig
Compact or clay
Rocky, or full of roots
Not sure
Where on the outside wall?
Front, middle or back of the house?
Front
Middle
Back
Which side, looking from the street?
Left
Right
Not sure
Do you own the property?
Yes, I own it
I'm renting
Agent or property manager
Strata or body corporate
What does the lead-in need?
A new one
Damaged or cut
Sagging or hit
It needs to move
Not sure
Overhead or underground?
Underground, from a pit
Overhead, from a pole
Not sure
Is it your own private pole?
Yes, a private pole on our land
No, the street pole
Not sure
What sort of NBN is it?
FTTP (Fibre, grey box outside)
HFC (Cable, box with a coax lead)
FTTC (Small box at a phone socket)
FTTN (Modem into a phone socket)
FTTB (Unit block, phone socket)
Not sure (We'll look it up)
What sort of property?
New build
House
Unit or apartment
Townhouse or villa
Granny flat
Business or office
How far along is the build?
Slab down
Frame up
Lined, not painted
Finished
Not sure
Is there a conduit already?
None that we know of
Yes, and it's clear
Yes, but blocked or broken
There's one, can't find it
Not sure
Where does it come out?
Where's the NBN pit or pole?
In the footpath
In the grass verge
Opposite side of the street
On our side of the fence
Can't find one
Not sure
How far from the pit to the house?
Under 5 m
5 to 10 m
10 to 15 m
15 to 25 m
25 to 40 m
Over 40 m
Not sure
What's between the street and the house?
Grass
Garden beds
Pavers
Concrete path
Driveway
Steps or a retaining wall
Not sure
Cut and relay the concrete?
Yes, if that's best
Find another way round
Not sure
Happy to dig the trench?
Yes, I'll dig it
No, quote the digging
Quote it both ways
What's the ground like to dig?
Soft soil, easy to dig
Compact or clay
Rocky, or full of roots
Not sure
Where on the outside wall?
Front, middle or back of the house?
Front
Middle
Back
Which side, looking from the street?
Left
Right
Not sure
Do you own the property?
Yes, I own it
I'm renting
Agent or property manager
Strata or body corporate
Does the phone work plugged straight into the modem?
Yes, it works in the modem
No, not even in the modem
Haven't tried
What do you need done?
A new socket with a new cable
Move a phone socket
Replace a socket, no new cable
Not sure
What sort of NBN is it?
FTTP (Fibre, grey box outside)
HFC (Cable, box with a coax lead)
FTTC (Small box at a phone socket)
FTTN (Modem into a phone socket)
FTTB (Unit block, phone socket)
Not sure (We'll look it up)
What's the phone line for?
Home phone
Business phone
Alarm or medical alert
Fax or EFTPOS
Not sure
Is it a cordless phone?
Yes, a cordless base
No, corded phones
Not sure
What sort of property?
House
Unit or apartment
Townhouse or villa
Granny flat
Business or office
Single or double storey?
Single storey
Double storey
Split level
Three or more
Not sure
Which room is it in?
Which floor?
Downstairs
Upstairs
Front, middle or back of the house?
Front
Middle
Back
Which side, looking from the street?
Left
Right
Not sure
How many phone sockets?
1
2
3
4
More than 4
Not sure
Each socket 1: Room
Each socket 1: Floor
Downstairs
Upstairs
Each socket 1: Front, middle or back
Front
Middle
Back
Each socket 1: Side of the house
Same side as the modem
Other side
Not sure
Each socket 2: Room
Each socket 2: Floor
Downstairs
Upstairs
Each socket 2: Front, middle or back
Front
Middle
Back
Each socket 2: Side of the house
Same side as the modem
Other side
Not sure
Each socket 3: Room
Each socket 3: Floor
Downstairs
Upstairs
Each socket 3: Front, middle or back
Front
Middle
Back
Each socket 3: Side of the house
Same side as the modem
Other side
Not sure
Each socket 4: Room
Each socket 4: Floor
Downstairs
Upstairs
Each socket 4: Front, middle or back
Front
Middle
Back
Each socket 4: Side of the house
Same side as the modem
Other side
Not sure
Can you get under the floor?
Yes, there's room
Yes, but it's tight
No, it's a concrete slab
Not sure
Can you get into the ceiling?
Yes, there's a manhole
No way in
Flat or raked roof
Not sure
What are the outside walls?
Brick veneer
Double brick
Weatherboard or cladding
Fibro
Render or concrete
Not sure
How should the sockets look?
Low on the skirting
In the wall, a wall plate
Whatever works best
OK with conduit on an outside wall?
Yes, if it's neat
Only out of sight
No conduit
Not sure
Do you own the property?
Yes, I own it
I'm renting
Agent or property manager
Strata or body corporate
What does the site need?
New lines or points for a tenancy
Dropouts in several tenancies
Cabling between buildings
A main frame or comms room
Something else
What sort of site is it?
Offices
Shops or a centre
Factory or warehouse
School or club
Strata building
Something else
How big is the site?
Just one
2 to 5
6 to 20
More than 20
What's your role?
Owner
Tenant
Building manager
IT or contractor
Strata committee
What's happening, and for whom?
Which providers are on site?
Special access to the frames or rooms?
Yes
No
Not sure
Induction before we start?
Yes
No
Licences or insurances to show?
Yes
No
Can you organise parking?
Yes
No
Who arranges access?
I do
Building manager
Strata manager
Security or front desk
When can we work on site?
Business hours
After hours only
Weekends only
Not sure
Which part of the building?
A unit
A shop or office
The whole building
Who are you in the building?
Tenant
Owner
Agent
Building manager
On the committee
Units with the problem?
Just mine
A few
Most or all
Not sure
What does the building need?
Dropouts in several units
The comms room
The fibre upgrade
The lift phone
Something else
Who's your internet provider?
How many units in all?
Under 10
10 to 40
40 to 100
Over 100
Not sure
Which level are you on?
How old is the building?
Under 10 years
10 to 30 years
30 to 60 years
Over 60 years
Not sure
Got your cable details?
Yes, I have them
Not yet
Not sure what they are
Your cable details
Has NBN been out and tagged the frame?
Yes
No
Not sure
Who arranges access?
I do
Building manager
Strata manager
Security or front desk
What's the lift phone on now?
An old 3G unit
A copper line
The building's NBN
Nothing, it's new
Not sure
How many lifts?
1
2
3 to 5
More than 5
Hydraulic lift or cable lift?
Hydraulic
Cable (traction)
Not sure
Where's the existing unit?
Comms room
Lift control panel
Motor room
In the lift car
Underground car park
Not sure
Mobile signal where it is?
Good signal
Weak signal
No signal
Not sure
How many floors?
2 to 4
5 to 10
More than 10
What sort of building?
Residential block
Commercial building
Shop or centre
Who maintains the lift?
What's your role?
Strata manager
Building manager
Owner
Lift company
On the committee
Is something broken, or is this new work?
Something's broken
New work to quote
Not sure
Tell us about the job
What sort of property?
House
Unit or apartment
Townhouse or villa
Granny flat
Business or office
What sort of NBN is it?
FTTP (Fibre, grey box outside)
HFC (Cable, box with a coax lead)
FTTC (Small box at a phone socket)
FTTN (Modem into a phone socket)
FTTB (Unit block, phone socket)
Not sure (We'll look it up)
Do you own the property?
Yes, I own it
I'm renting
Agent or property manager
Strata or body corporate
When do you want it done?
As soon as possible
Within 2 weeks
Within a month
No rush, just pricing
A set date
The date
Anything else to tell us?
How did you find us?
Google search
YouTube
Google Maps
A friend or family
Used you before
Something else
Best way to reach you?
Ring me
Email me
Either is fine
Best time to ring?
Morning
Afternoon
Any time
No need for photos yet. If they would help, we'll ask for them when we reply.
Set me up in Spaces, our free tech help community
Optional. It's free. We'll email you a link to set your password, and you can close the account any time.
What's Spaces?
Send the quote request